Few issues and search related suggestion

0

Hello,

I’d like to report an issue with downloading. Sometimes when I want to download a sound, nothing happens after clicking the ‘Download’ button, i.e. the ‘Save’ dialog in the browser does not pop-up. I noticed that it most often happens when it’s the last download that I have available (3 per 5 mins). I’m using the latest version of Firefox and haven’t tested the issue in other browsers.

Another issue is with paging – when I’m searching for sounds and going from one page in the category/search results to another page, what sometimes happens is that sounds from the previous page also appear on the next page. It’s like that the database didn’t return the same number of sounds as in the last request so that sounds are not sorted the same and appearing on the same pages as before.

Also, I have one suggestion. I sometimes download interesting sounds to the local HDD so that I can later on listen them again and pick some to use. As I only have the sounds stored locally now, when I pick some for my next project I want to check the license of each used sound, but I’m not able to look them up on the website anymore because searching by the sound filename yields no results. I suggest to add sound filename as a tag to each sound so that people are able to find sounds on the website by searching for the filename.

Best regards!

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Posted by Extremist79 (Questions: 2, Answers: 3)
Asked on 29th May 2018 11:55 pm
67 views
Private answer

Hi

Thanks for this. Much appreciated. As for the points raised….

1) Okay, I’ll have my developers take a look. I also use Firefox as my primary search engine but normally logged in as a Gold admin user so I don’t often see the pop up in action, but will test and check and let you know if we can fix this quickly.

2) Yes, I am aware of this. It’s on the list of things to fix. Actually, let me ping this through to my developers today to investigate!

3) Gold accounts (those that have donated to upgrade) have a lists function, much like a ‘save for later’ system where they can save files in there account for later use. But this currently is only available for Gold members. I am looking into adding a ‘download history’ page where any downloads a user makes is listed with dates and license types. This may work for this situation.

Do you think you’d use the lists feature if it were rolled out to Basic members, albeit limited to one list per account?

Alan

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Posted by Alan McKinney (Questions: 2, Answers: 307)
Answered on 30th May 2018 4:53 am
    Private answer

    Hey Alan,

    would the list in 3) have filenames displayed along the each sound or only sound name/title as appearing on the website? When I say filename, I mean the actual name of the file that you get when you download the sound to your file system.

    Even if 3) did have the filenames listed, while it could be useful if rolled out to Basic members, I still think it wouldn’t cover the functionality provided by being able to generally search the sounds by filenames.

    For example, what if I have a bunch of sounds on my computer that I downloaded months ago and that are not visible in the download history list 3) anymore. I just started a project and found some good sounds and now I need to check the license. How am I supposed to find the sounds on the website if I only have the filename of the sound available? If I were able to search the website for filenames, I’m always able to easily find the correct sound and see its details, including the license.

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    Posted by Extremist79 (Questions: 2, Answers: 3)
    Answered on 30th May 2018 10:55 am
      Private answer

      Hey

      Yes, this system would have filenames listed and also searchable. I think that’s the right way to do that! The download history feature would be available to everyone. The lists feature potentially will be too, but limited to one list per user. That’s on the horizon 🙂

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      Posted by Alan McKinney (Questions: 2, Answers: 307)
      Answered on 2nd June 2018 1:53 pm
        Private answer

        As I see it, any system is fine as long as it allows users to search sounds by filenames, no matter whether they actually downloaded the sound themselves or not.

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        Posted by Extremist79 (Questions: 2, Answers: 3)
        Answered on 3rd June 2018 8:54 pm

          Okay, thanks for the suggestions. 🙂

          (Alan McKinney at 5th June 2018 11:52 am)