Downloading MP3 not working after upgrade

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I was using the site to download MP3 files and had no problem. I upgraded by monthly donation and now the download doesn’t work. When I click the download MP3 button, I get a brief “wait” and then it changes back to the download MP3 button. The download doesn’t appear. I have looked in my downloads folder. I am using Chrome.

RESOLVED
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Posted by LoriD61 (Questions: 1, Answers: 1)
Asked on 15th April 2018 5:59 pm
22 views
Private answer

Hi,

Firstly thanks for the donation to upgrade. I believe this is a cache issue. Can you try clearing your browser cache and refreshing toi see if it fixes the issue and then let me know?

Regards

Alan

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Posted by Alan McKinney (Questions: 1, Answers: 231)
Answered on 16th April 2018 11:37 am

    Thanks for the quick reply and good customer service, Alan! I think that you are right about this being a cache issue. I did not clear my cache, but since I posted this question, my computer had an upgrade and restarted. I seem to be able to download MP3 files, now. I want to tell you that I am using this site to create a sound/music list for a student drama production. Your collection of sounds/music have made this a “one-stop shop” for me. I am very impressed with the selections. Thank you!! I will recommend the site to others.

    (LoriD61 at 17th April 2018 12:35 pm)