Downloading MP3 not working after upgrade


I was using the site to download MP3 files and had no problem. I upgraded by monthly donation and now the download doesn’t work. When I click the download MP3 button, I get a brief “wait” and then it changes back to the download MP3 button. The download doesn’t appear. I have looked in my downloads folder. I am using Chrome.

Marked as spam
Posted by LoriD61 (Questions: 1, Answers: 1)
Asked on 15th April 2018 5:59 pm
Private answer


Firstly thanks for the donation to upgrade. I believe this is a cache issue. Can you try clearing your browser cache and refreshing toi see if it fixes the issue and then let me know?



Marked as spam
Posted by Alan McKinney (Questions: 2, Answers: 317)
Answered on 16th April 2018 11:37 am

    Thanks for the quick reply and good customer service, Alan! I think that you are right about this being a cache issue. I did not clear my cache, but since I posted this question, my computer had an upgrade and restarted. I seem to be able to download MP3 files, now. I want to tell you that I am using this site to create a sound/music list for a student drama production. Your collection of sounds/music have made this a “one-stop shop” for me. I am very impressed with the selections. Thank you!! I will recommend the site to others.

    (LoriD61 at 17th April 2018 12:35 pm)