Returns and Refunds
Our sound effects are free. You can download and use any of our sound effects as mp3 files for free subject to our License Agreement.
Returns and Refunds on Upgrades to a Gold Account
If you’ve made a donation to upgrade your Zapsplat.com account to a gold Account, we offer a 72 hour refund policy if you’re not 100% satisfied with the service we offer. Refunds will be made within 24 hours of a request only to the original payment source. You must state the reason for your refund request in an email to us.
Upon a refund being made, your account will be downgraded to a Basic Account and the restrictions placed for Basic Account users will apply to your usage of our website and our sound effects and music.